Really happy with this product. It works well, feels natural, and looks very realistic. The only thing is there's a bit of a learning curve with the mechanics, like figuring out how to aim and position it, but you get used to it pretty quickly.
I'm in the U.S., and even with the tariffs, they were still able to get the product to me. I did have to pay some extra fees, but that's out of their control.
Their customer service was great. When I had trouble receiving my package, Sam and the Emisil team emailed back and forth with me and made sure everything got sorted out. I really appreciated how responsive and helpful they were throughout the whole process.